Army Mechanics stands behind its repairs with a 6-month labor guarantee and passes through all manufacturer warranties on parts. Warranty claims require documentation and are processed according to the supplier’s or manufacturer’s terms. Exclusions apply for misuse, abuse, or repairs already covered by other warranties.
For warranty claims or coverage questions, contact:
Phone: (760) 385-6040
Email: ArmyMechanicsOffice@gmail.com
- Warranty work is defined as labor performed to correct an issue related to a previous repair by Army Mechanics.
- If a repair fails due to missed diagnosis or improper procedure, corrective labor is covered at a set rate.
- Technicians follow strict diagnostic and repair procedures to minimize warranty incidents.
- Army Mechanics may, at its discretion, refund, repair, or replace defective parts or address labor-related issues.
If a part fails:
- Document the issue: Gather original receipt, repair order, photos, and diagnostics.
- Verify eligibility: Ensure the issue is within the warranty period and not caused by misuse or abuse.
- Submit your claim: Contact Army Mechanics with documentation.
- Review & resolution: Supplier or dealer will assess and, if approved, issue a replacement, repair, or refund.
- Next steps: Army Mechanics will communicate claim status and arrange reinstallation or refund as needed.
All warranty claims will be handled within 48 hours at the original location of repair, unless alternate arrangements are agreed upon in writing by both parties.
Army Mechanics does not provide:
- Rental vehicles
- Lodging or inconvenience reimbursement
- Towing services, regardless of distance or location
Army Mechanics is not responsible for:
- Defective customer-supplied parts
- Loss or damage to vehicles or personal items left inside vehicles due to fire, theft, or any other cause
By signing below, you authorize Army Mechanics to perform the repair work described, including the use of necessary materials. You also grant permission for our team to operate your vehicle for testing and inspection purposes.
All removed parts will be discarded unless specific instructions are provided in advance.
